Privacy Policy

PRIME INDICATORS (hereinafter referred to as “the Company”) places a high value on your privacy and is committed to protecting personal information. This policy outlines how we handle information obtained from customers in connection with the indicator-related services provided by the Company.

1. Collection of Personal Information

The Company may collect the following information when you purchase or use our indicators:

• Name, email address, TradingView username
• Payment information (processed via payment services like Stripe and not directly stored by the Company)

2. Purpose of Use

The personal information collected will be used for the following purposes:

• Providing purchased indicators and managing access
• Sending support responses and important notifications
• Conducting statistical data analysis for service improvement and product development
• Complying with legal obligations

3. Sharing of Personal Information

The Company does not disclose or share personal information with third parties without the customer’s consent, except as required by law. However, personal information may be shared under the following circumstances:

• With external payment services (such as Stripe) for payment processing
• In response to legal requests

4. Protection of Personal Information

The Company takes appropriate security measures to protect personal information from unauthorized access, loss, alteration, or leakage.

5. Management and Retention Period of Personal Information

Personal information will be promptly deleted once the purpose of use is fulfilled. However, if there are legal retention obligations, the Company will comply with these requirements.

6. Customer Rights

Customers have the right to request disclosure, correction, deletion, or suspension of the use of their personal information held by the Company. To make such requests, please contact us via the inquiry page.

7. Changes to the Privacy Policy

The Company may revise this privacy policy as necessary. Important changes will be notified on our website.

8. Contact Information

For inquiries regarding this privacy policy, please contact us through the contact form on our website.